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About the job

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

Specific point of contact for all customer and partner related issues
Building and maintaining strong, long-lasting relationships with customers and Content Partners

Developing a trusted adviser relationship with key customers, stakeholders
Ensuring the timely and successful delivery of OnMobile solutions according to customer needs and objectives
Acting as the link between the customer and internal teams

Development of products and services according to the market
Communicating the progress of monthly/quarterly initiatives to internal and external stakeholders clearly,
Forecasting and tracking key account metrics

Issue monthly reports and monitor the KPIs
Identifying and growing opportunities within the account and collaborating with other account managers
Make monthly PowerPoint presentations regarding the performance of products and services

Digital Content Merchandizing for Mozambique and Angola
Assist with Local Content sourcing
Reporting and Presentations for Account review and performance analysis

Content alliances, Revenue improvement and sales hunting in the region
Leading all OnMobile operations in Mozambique

Qualifications

Bachelor’s or Equivalent Degree required Master’s degree in Business Administration will be an added advantage

Experience: 1-2 Years
Language English Mandatory
Skills & Characteristics Sales, Marketing, Product development, Client Relations, Account mining and Analysis, Presentation Skills