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Table of Contents

Job Summary:

The incumbent will be contact person to customers on banking solutions. Responsible for advising bank customers on financial related issues. He/she will handle customers in a professional manner.

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Key Responsibilities:

Always provide splendid customer services to customers in a friendly and courteous manner
Have sufficient knowledge about the banking products and services
Respond to all Customer inquiries in accordance to the Bank’s Policies and Procedures
Ensure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties.

Daily Responsibilities:

Advise customers on financial related issues.
Ensure that records are correctly captured.
Perform any other related duties as may be assigned by the Supervisor from time to time.

Requirements: