BSO Support Officer Jobs Opportunities at KCB Group June 2022

BSO Support Officer Jobs, The Job role is provision of management of the core-banking systems’ operations team so as to achieve all year round seamless, timely and accurate banking services’ functionalities to the entire KCB Bank Tanzania.

Jobs  Details:

Key Responsibilities

• Ensure timely management of Close of Business processes and ensure smooth T24 updates and reports for use within the KCB Bank Tanzania
• Work with T24 provider to ensure all Issues that has been escalated are resolved in time.
• Documentation of procedures and manuals use in systems operation activities
• Check system performance and report any discrepancies
• Ensure availability of interfaces to various applications
• Timely facilitation of end – user MIS reports through optimization of generation processes
• Provide mentorship on the Running of the End of the day processes to other IT team members
• Monitoring of the COB Process and inform line manager in case of any misbehavior
• Ensure reports are extracted on time and share to business for business operations.
• Prepare run book that will be used for failing over the T24 operations between Head office and DRS.

Support Officer Jobs Requirements:

• Minimum six (6) years of experience
• Bachelor’s Degree in Information Technology
• Master’s degree in Business Management OR a Business-Related Field is an added advantage

Desired Professional qualifications:

• IT, LINUX, Oracle DB