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Webstore Sales Consultancy Jobs at CTM June 2022
webstore sales consultancy jobs, In 1983 CTM pioneered a new concept in tile retailing, bringing exceptional levels of style and design within easy reach of everyday consumers. In 1995, we expanded to include baths, basins, toilets, showers, cabinets, taps, related-tools, adhesives and tile care products. What started as an innovative way to sell tiles, has turned into a extremely popular, one-stop home style shop.
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CTM Value
Today we are the leading specialist retailer in this market. With over 80 stores throughout Tanzania and Africa, we buy more tiles and bathroom ware products than any other retailer. This bulk buying power means that we offer a wider selection of products and pass the massive savings on to you.
CTM Quality
At CTM there are no middlemen. We work directly with designers and factories throughout the world to design exclusive brands that meet the highest standards. Tivoli Taps, Kilimanjaro, Studio Ceramico and Organic Earth tiles, Elf laminates, Promax tools, and ProGrip adhesives and grouts, bring you a level of quality, value and support that we are happy to guarantee.
CTM Service
CTM stores nationwide are inspirational environments, filled with new and stimulating ideas. You’ll find yourself at home and in the capable hands of well-trained and motivated staff. Our stores are run by the individual owners, ensuring an unmatched level of personal service.
Webstore Sales Consultancy Jobs at CTM
Vacancy: CTM Webstore Sales Consultant.
Job Title:
CTM Webstore Sales Consultant – Mwanza
About the position:
The CTM Webstore is looking for an experienced sales consultant in the Online Store and related Omni channel environment.
You will be office based but will be required to visit clients either at their offices or at their residents and sites from time to time .
You will assist potential customers to purchase flooring, bathroom, Kitchen and related products for new builds and renovations. You will be responsible for following up and closing leads via telephone and email. You will need to provide clients with excellent service and go the extra mile to ensure customer satisfaction and brand building.
Online Sales consultants must have a flair for design and be able to work on large domestic projects where plans of buildings will be measured and quantities of products calculated during the quoting and invoicing process.
Your role will involve the ability to effectively aggregate stock and ensure orders are delivered accurately and timeously.
This position will be based in Mwanza at the Mwanza CTM store and report to the Webstore Store Manager.
You will also be required to work hand in hand with the team in the Mwanza store from time to time.
Remuneration:
Remuneration will be based on experience and will be market related.
Key Responsibility Areas:
Sales
- Canvass and convert warm leads – both telephonically and via email.
- Assist inbound callers with product & design advice with the objective of getting them to purchase.
- Ability to meet set monthly sales targets consistently.
Customer service excellence
- Provide customers with an exceptional shopping experience.
- Minimization and resolution of any customer complaints.
Competencies:
You should have good experience in retail sales in the flooring, bathroom and home furnishing industry
- Fast learner in a rapidly changing environment
- Sales and customer service drive
- Excellent written and spoken communication skills – Proficiency in English is a must.
- Attention to Detail
- Time Management
- Planning & Organizing
- Adaptability / Flexibility
- Task Oriented
- Accountability & Dependability
- Sound Arithmetic skills
- A flair for Design and Creativity
- Excellent interpersonal skills
- Ability to multitask and meet deadlines
- Responsible and accountable
- Results driven
Support offered
Extensive on the job training, this training will be held in Dar es Salaam, at the Airport Store.
You will be expected to work independently and drive sales with the backup support of the Webstore Manager.
Application Process
- Should you be up for the challenge and have the necessary skills to make a success of this opportunity then send a covering letter and CV to Joseph Msendo ([email protected])
- Closing date: 21th June 2022