Technical Team Leader Jobs at Old Mutual Insurance July, 2022

Technical Team Leader Jobs at Old Mutual Insurance July, 2022

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To ensure that general insurance claims are handled expeditiously and in a professional manner thereby meeting the customer expectations and the Company’s Corporate Objectives.

• Ensure reserves are correctly set and regularly reviewed to reflect current position of the company’s liability
• Monitor the performance of service providers for effective service delivery
• Constantly analyse the performance of various classes of business and give recommendations to management on corrective measures to ensure the company remains profitable
• Ensure that claims are registered and acknowledged promptly and customers are constantly updated on the status of the claim to ensure early conclusion of the claim and enhance customer satisfaction.
• Ensure that recoveries area initiated and followed to conclusion so as to reduce the final cost of the claim
• Ensure that cheque requisitions are raised upon receipt of discharge vouchers/ invoices to facilitate cheque processing
• Explore the best alternative of dealing with a claim so as to minimize claim expenses and costs
• Maintain effective business relationships by constantly interacting with customers and service providers so as to ensue customers have a pleasant experience.
• Prepare management reports for the department to advice on the status of the department at any one time
• Supervise, train, mentor and coach staff within the department to ensure they remain motivate.

Skills

• Business Agility
• Business Relationships
• Creative Approaches
• Customer Interactions
• Facilitation
• Professional Etiquette
• Profitability
• Risk Management
• Supervision

Education

• Bachelors Degree Economics
• Bachelors Degree Mathematics
• Bachelors Degree Statistics
• Bachelors Degree Insurance

The deadline for submitting the application is 20 July 2022.

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