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ICT Officers Jobs Vacancies at Dangote Cement Plc 2024
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Dangote Cement Plc is Sub-Saharan Africa’s leading cement company, with a production capacity of 51.6 million tonnes per year across ten countries. Together, these operations make us the largest cement producer in Sub-Saharan Africa.
The Group continues to grow its vision of becoming the leading provider of essential needs in Food and Shelter in Sub-Saharan Africa with sustained market leadership in Cement Manufacturing, Sugar Milling, Sugar Refining, Packaging Material Production and Salt Refining.
Upcoming projects include a $12 billion investment in an Oil Refinery, Fertilizer Plant and Petrochemical Complex.
Customer Service: As a world-class organisation, we understand that we exist to serve and satisfy our customers. Accordingly, our customer orientation reflects intimacy, integrity and learning.
Entrepreneurship: We continuously seek and develop new business, employing state-of-the-art methods to retain our market leadership.
Excellence: We are a large organisation, working together to deliver the best products and services to our valuable customers and stakeholders. To achieve this, we demonstrate teamwork, respect and meritocracy.
Leadership: We thrive on being leaders in our business, markets and communities. To drive this we focus on continuous improvement, partnership and professionalism.
ICT Officers Jobs Vacancies at Dangote Cement Plc 2024
Job Description
Job Summary
Provide hands-on technical support on all IT related issues to end users at DCP Tanzania.
Key Duties and Responsibilities
- Provide 1st line support for local and remote end-users, resolving IT related technical issues and providing assistance for Windows OS and related software applications
- Install, deploy and maintain IT equipment including laptops, desktops, phones, mobile devices, peripherals and setup of IT equipment on user’s desks;
- Take on daily queries from internal users answering IT related questions and resolve problems related with IT software and services;
- Track all IT end user related requests within the Internal Service desk ticketing system;
- On-boarding and off-boarding users including identity and access management;
- Responsible to liaise with 3rd party IT vendors to procure , maintain and securely recycle Internal IT equipment;
- Provide basic IT induction training to end users;
- The potential to assist with Internal IT systems administration, including systems monitoring, patch management and backups;
- Perform additional duties and assignments as required in support of internal IT systems.
ICT Officers Jobs Vacancies at Dangote Cement Plc 2024
Requirements
Key Requirements
Education and Work Experience
- Bachelor’s degree in Information Technology
- Minimum of two (2) years relevant work experience.
Skills and Competencies
- Good understanding and working knowledge of service support policies, processes and procedures.
- Good knowledge of troubleshooting relevant enterprise applications including SAP.
- Strong knowledge and experience in supporting MS Windows & MS Office Suite.
- Good knowledge of relevant hardware support and installation procedures.
- Good knowledge of IT infrastructure and applications.
- Strong problem solving and analytical abilities.
- Strong interpersonal and communications skills.
- Ability to work effectively under pressure.
- Customer service orientation.
ICT Officers Jobs Vacancies at Dangote Cement Plc 2024
Benefits
- Personal Health Insurance
- Pay Off Time
- Training and Development
ICT Officers Jobs Vacancies at Dangote Cement Plc 2024
Dear reader, do not be confused when you come across very different headlines about Jobs at Dangote Cement Tanzania Limited 2024 The reader may find it confusing and think it is a different ad, The reason for having a different title for this ad is due to the presence of many bloggers in Tanzania and every blogger writes a title in his own words. You can find a title like this on popular blogs like Mabumbe jobs, Ajirayako jobs, Jobwikis jobs and Ajiraleo jobs
Dangote Cement Tanzania Limited Offers attractive salary to workers as a motivation for work, also covers Insurance. For those with bachelor degree have more advantage in wining this positions.
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