# ASSISTANT COMMERCIAL OFFICER -II(CUSTOMER SERVICES) at Shirika la Reli Tanzania (TRC)

- Link: https://kilimanjaroyetu.com/2026/05/20/assistant-commercial-officer-iicustomer-services-at-shirika-la-reli-tanzania-trc/
- Published: 2026-05-20T14:29:05+00:00
- Author: 

## Job Overview

**Employer:** Shirika la Reli Tanzania (TRC)

**Advert reference:** Ajira #13562

**Role:** ASSISTANT COMMERCIAL OFFICER -II(CUSTOMER SERVICES)

**Open posts:** 2 positions

**Published:** 19 May 2026

**Deadline:** 01 June 2026

**Salary scale:** TRCS 3

## Duties and Responsibilities

To inform passengers on the expected arrivals and departures of trains;

To respond to passengers /customers’ complaints, queries and request or any other
relevant information;

Promote company’s product and services; iv. Identify needs/wants of customers;

Make available product brochures for customers;

 Provide pricing and delivery information to customers;

Suggest possible solutions whenever there is a malfunction in a service;

Educate customers on deals and promotions the company is offering;

 Greet customers in the warmest possible way and find out their problem or reason
for calling;

Assist in selling products and services; xi. Provide safely education to customers;

To perform any other relevant duties that may be assigned by the supervisor

## Qualifications

Holder of Ordinary Diploma (NTA Level 6) in Public Relations/Marketing, Business
Administration majoring in Marketing and Public Relations, or equivalent qualifications
from recognized Institutions. Computer literacy is

## How to Apply

Submit your application through the official Ajira Portal. Use the advert reference
above if the portal opens at the vacancies list.