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About The Role
We are recruiting for an Airport Services Duty Officer based in Dar Es Salaam, Tanzania.
Specific Accountabilities Include
- Ensuring that passenger and aircraft handling practices conform to the safety and security standards
- Ensuring that all QR aircraft handling standards are met on a shift basis
- Managing and controlling manpower on the shift, in order to optimize utilization and to maintain staff morale and discipline
- Ensuring proper allocation of manpower and resources in the airport operations
- Completing checks to ensure adequate standards are maintained
- Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling
- Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure
Be part of an extraordinary story
Together, everything is possible
Qualifications
About you
The successful candidate will have the following qualifications and skills:
- Relevant experience in an airline or reputed Ground Handling Operations at supervisory level.
- Strong background in Airport or GHA Operations
- Good understanding of Conditions of Carriage, International Civil Aviation Safety and Security Procedures in accordance with ICAO and IATA.
- Overall knowledge of airport functions within passenger and baggage handling, weight and balance and dangerous goods regulations.
- Excellent customer focus and service delivery.
- Right to live and work in the United States.
About Qatar Airways Group
How To Apply
If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.
Closing Date: 14-12-2021
