Job Overview
Employer: Shirika la Reli Tanzania (TRC)
Advert reference: Ajira #13562
Role: ASSISTANT COMMERCIAL OFFICER -II(CUSTOMER SERVICES)
Open posts: 2 positions
Published: 19 May 2026
Deadline: 01 June 2026
Salary scale: TRCS 3
Duties and Responsibilities
To inform passengers on the expected arrivals and departures of trains;
To respond to passengers /customers’ complaints, queries and request or any other relevant information;
Promote company’s product and services; iv. Identify needs/wants of customers;
Make available product brochures for customers;
Provide pricing and delivery information to customers;
Suggest possible solutions whenever there is a malfunction in a service;
Educate customers on deals and promotions the company is offering;
Greet customers in the warmest possible way and find out their problem or reason for calling;
Assist in selling products and services; xi. Provide safely education to customers;
To perform any other relevant duties that may be assigned by the supervisor
Qualifications
Holder of Ordinary Diploma (NTA Level 6) in Public Relations/Marketing, Business Administration majoring in Marketing and Public Relations, or equivalent qualifications from recognized Institutions. Computer literacy is
How to Apply
Submit your application through the official Ajira Portal. Use the advert reference above if the portal opens at the vacancies list.