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Branch Manager Vacancies at United Bank for Africa UBA 2024
Branch Manager Vacancies at United Bank for Africa UBA 2024, UBA provides corporate, commercial, SME, consumer and personal (retail) banking services to more than 27 million customers, served through diverse channels: over 1,000 business offices and customer touch points with 2,669 ATMs, 87,223 PoS, and robust online banking services. Additionally, UBA offers pension custody and related services.
United Bank for Africa (UBA) is Africa’s Global bank with a rich history spanning over seven decades. The bank which is headquartered in Lagos, Nigeria, is one of the most recognised financial institutions to originate from Sub-Saharan Africa with thriving operations in 20 African countries – Republique du Benin, Burkina Faso, Cameroun, Congo Brazzaville, Congo DRC, Cote d’lvoire, Gabon, Ghana, Guinea, Kenya, Liberia, Mali, Mozambique, Nigeria, Senegal, Sierra Leone, Tanzania, Tchad, Uganda and Zambia.
The bank has proven expertise and capacity in key sectors of economies across Africa, especially in Oil and Gas, Infrastructure Finance, Agric, and Commodity/Export, and this positions us as a preferred partner for structured solutions to key governments and corporates operating in/into Africa.
Branch Manager Vacancies at United Bank for Africa UBA 2024
Branch Manager Vacancies at UBA
POSITION: Branch Manager
Location: Dar es Salaam
ROLES & RESPONSIBILITIES
• Ensure that the Bank’s/ Regulatory Authorities’ policies and guidelines are complied with at all times
• Direct and coach the branch team while instituting and driving a learning culture within the branch.
Branch Operations & Leadership
• Own responsibility for the Business Office – Market Facing &
Customer Service functions.
• Ensure effective Customer Service Delivery and Experience across all touchpoints in the branch.
• Responsible for brand and ambience management within the
branch.
KEY PERFORMANCE INDICATORS
• Product penetration
• Implementation of business and development plan
• Growth of remittance revenue
• Customer services
Branch Manager Vacancies at United Bank for Africa UBA 2024
KEY COMPETENCY
Knowledge
• Good Knowledge and understanding of banking operations
• Good Products Knowledge
• Good understanding of Customer Services
• Good understanding of the operational, credit and regulatory risks facing the business
• Good Control Sense
Skill/Competencies
• General Managerial/ Administration
• Team building/Conflict
Management
• Organization /Coordination skills
• Good Communication Skills (oral and written)
• Good Interpersonal Skills
• Strong Personality / Firm & Assertive
• Capacity to manage and absorb pressure
• Supervisory skills
ROLES & RESPONSIBILITIES
Business Growth
• Entrench growth by market dominance and market share multiplication
• Ensure that the overall budget of the Business Office is met and surpassed
• Keep up to date with business environment information with the objective of identifying business opportunities and maximizing them
• Network with all potential clients in all relevant categories of own locality.
Branch Manager Vacancies at United Bank for Africa UBA 2024
Profitability Management
• Overall owner of the P&L of the branch and hence managing resources optimally, both human and material to achieving sustainable profitability.
• Driving through the business segments within the branch to ensure maximization of coverage in own locality.
• Develop and manage strategies to increase the share of wallet of all types of customers within own locality.
QUALIFICATION & EXPERIENCE
• Bachelor Degree or equivalent in any discipline
• Minimum experience – seven (7) years’ experience in retail banking.
HOW TO APPLY:
Qualified candidates MUST send their CV & Cover Letter attached with all academic certificates.
All applications MUST be sent electronically through: Email: [email protected]
Email subject: BRANCH MANAGER : MAY , 2023.
Branch Manager Vacancies at United Bank for Africa UBA 2024