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Relationship Manager SME – Chinese Desk at NMB Bank
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NMB Bank attracts and retains staff members who are experienced, qualified and take responsibility for being accountable for our business and dedication to customer service.
The Bank provides services such as Loans with condition of Mortgage or other cheap conditions, Credit and insurance. To cooperate with the sociaty also, the bank donate in various activities in the society. The bank has also a Money Transfer services. To increase Trading competation the bank lists it share in Dar es Salaam Stock Exchange (DSE).
We have a structured recruitment and selection process with clear parameters for decision making, which ensures our preset criteria are met. Our key focus is on building maintaining and improving our service advantage through our people.
At NMB we believe that our clients and employees make our stronghold and when they achieve their ambitions, we do too. To accomplish this we need individuals with creative and innovative solutions who are willing to go the extra mile for their future, our clients and the bank. We promise to provide you with a world of opportunities for personal growth within a culture that is based on co-operation in every section of our business countrywide. We believe that the steps we take together are the ones that take us further.
Drive retail sales objective of the bank through day-to-day customer visits and selling bank products and services to new and existing customers, while deepening existing customer relationships and maintain operational excellence within the appropriate service standards.
Job Location : Head Office
Job Purpose:
- Responsible for growing both Chinese portfolio of Liabilities (Deposits) and Assets from Small and Medium Enterprises (SMEs), advising the Business Banking department on business strategy, assisting SME Business Bankers /Relationship Officers/Branch Managers in recruiting business customers to ensure SME business growth.
Main Responsibilities:
- Actively selling SME deposits, lending, and cross selling of other banks products to Chinese clients (Forex, Fund Transfer, Internet Banking etc.)
- Appraise Chinese SME credit applications above the SME Business Banker limit from branches and provide recommendations for decision making
- Take a leading role in driving Chinese SME activity, through networking and promoting SME activity with SME Relationship officers and branch managers.
- Actively build the capacity of the SME Business Bankers through on-going mentoring and support to ensure quality credit application and Business Growth.
- Monitor and review the SME Business Bankers performance to ensure that the targets are met.
- Review with Relationship Officer client feedback, market intelligence, workshops/focus group reports and review product design and performance to establish if change, redesign, or re-launch is appropriate.
- Co-ordinate budget objectives of the responsibility area on the SME products to ensure targets are achieved as per approved budget.
- Ensure that customer satisfaction for the SME is achieved by providing accurate advice for selling in line with customers’ expectations.
- Preparing budget and projections for the SME loan and deposit products. The budget to include the list of existing, prospective, and potential customers to benefit from the loan and deposit products
Knowledge and Skills:
- Credit analysis skills.
- Excellent customer relationship management skills
- Sound understanding of the bank‘s loan products, policies, and procedures
- Good understanding of Chinese Culture
- Conversant with standard computer applications (Excel, Word, and Access).
- Good communication with high proficiency in the use of Chinese, English and Kiswahili
- Good business management, leadership, coaching, and team building skills.
Qualifications and Experience:
- Bachelor’s degree or its equivalent in Finance, Accounting, banking and or its equivalent.
- Minimum of 3 years’ relevant experience in Retail Banking (SME Business)
- Experience working with Chinese customers or managing Chinese clients is a must
NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer
Job opening date : 26-Aug-2022
Job closing date : 09-Sep-2022
Dear reader, do not be confused when you come across very different headlines about New Job Opportunities at NMB Bank PLC The reader may find it confusing and think it is a different ad, The reason for having a different title for this ad is due to the presence of many bloggers in Tanzania and every blogger writes a title in his own words. You can find a title like this on popular blogs like Mabumbe jobs, Ajirayako jobs, Jobwikis jobs and Ajiraleo jobs
NMB Bank PLC Offers attractive salary to workers as a motivation for work, also covers Insurance. For those with bachelor degree have more advantage in wining this positions.
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